Get in touch
We'd love to hear from you.
Have a question about a plant, your tank setup, an order, or the blog? Reach us through any of the channels below — we typically respond within one business day.
Message us on Etsy
The fastest way to ask about an order or plant availability. Use the "Message Shop" button on our Etsy storefront.
Open Etsy storeMessage us on eBay
Prefer eBay? Use the "Contact seller" link on any of our listings or visit the store page.
Open eBay storeFor general inquiries, privacy requests, or press contacts, you can email us directly at bettaplantsstore@gmail.com.
Common questions
Do you ship outside the USA?
Currently we ship within the United States only. We grow everything ourselves and want to ensure plants arrive healthy — international transit times make that tricky.
What if my plants arrive damaged?
We have a DOA (dead on arrival) guarantee. Claims must be submitted within 4 hours of delivery. To qualify, the package must still be unopened in the photo, and then we'll ask you to lay the plants out on a paper towel so we can assess viability together. If they don't pass, we make it right — replacement or refund, your choice.
How do I know what species I'm getting?
Each listing includes the full species name and care notes. We grow our plants emersed, so they may look slightly different than submerged aquarium photos, but they adapt quickly once planted underwater.
Can I suggest a blog topic?
Absolutely — we love reader ideas. Send us a message on Etsy or eBay and mention it's a blog suggestion.